Returns & Exchanges
At Salemi's Ace Hardware, we want you to be fully satisfied with your purchase. If you are not completely happy with your home improvement or hardware items, you can return most products within 30 days of purchase for a full refund or exchange.
Verify Eligibility
Ensure your item is in its original packaging, unused, and includes all parts and manuals. Please have your original sales receipt or order confirmation email ready.
Choose Your Method
You can return items directly to our local storefront for immediate processing or contact our support team to initiate a return shipment for online orders.
Present Proof of Purchase
Provide your receipt or Ace Rewards information at the service desk. For safety reasons, items containing flammable liquids or gas cannot be returned via mail and must be brought to the store.
Receive Your Refund
Once the item is inspected and approved, we will issue a refund to your original payment method. Please allow 3-5 business days for the transaction to reflect on your statement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing